Free e-Learning Course Now Available: NIATx PI 101

In the NIATx model of process improvement, successful change efforts begin with a walk-through. Just what is a "walk-through"? It's a way for an organization to experience the services you provide just as your clients or customers do.

Our new e-Learning course, Process Improvement 101 gives an overview of the NIATx model and the tools users need to prepare for a walk-through in their organizations. Users can complete this free course in less than an hour, or view one segment at a time. Click here to take the course.