ACTION II Webinar (Advanced): Building Services for Families

NIATx is pleased to offer the following free ACTION Campaign II training webinar:

Building Services for Families: A Process Improvement Story of Coming to Understand the Customer from Gosnold, Inc.

Presented by Tommie Ann Bower, Gosnold, Inc., Falmouth, MA

Date: Thursday, December 17, 2009
Time: 12pm Eastern, 11am Central, 10am Mountain, 9am Pacific

If you have Internet connectivity:
To join the webinar video presentation, go to: http://niatx.na6.acrobat.com/adv/
Audio for the webinar will be broadcast through your computer speakers.

If you do not have Internet connectivity:
You may still participate in the audio portion of the call.
To join the webinar audio, call the toll-free number:
Call-in number: 1-866-642-1665
Participant pass code: 821938

Note: Due to increased demand, we have secured additional participants seats for our webinars. The webinar room now has a capacity of 200 participants and access will be given on a first come, first served basis.